Al Haramain Electric & Hand Tools
Website: https://alharamaincenter.com/

Welcome to Al Haramain Electric & Hand Tools. By accessing or using this website and purchasing products through it, you agree to comply with and be bound by the following Terms & Conditions. If you do not agree with any part of these terms, please refrain from using our website.

1. Company Information & Eligibility

For the purpose of these Terms, “Company”, “We”, “Us”, or “Our” refers to Al Haramain Electric & Hand Tools.

  • This website is owned and operated by Al Haramain Electric & Hand Tools.
  • Use of this website is permitted only to individuals who are legally capable of entering into binding contracts under applicable law.
  • Users under the age of 18 may use the website only under the supervision and consent of a parent or legal guardian.
  • Users accessing the website from outside the country are responsible for compliance with local laws and regulations.

2. Changes to Terms

Al Haramain Electric & Hand Tools reserves the right to modify, update, or replace these Terms & Conditions at any time without prior notice.

Continued use of the website after changes are published constitutes acceptance of the revised terms. Updated terms do not apply retroactively.

3. User Account Registration

  • Accurate, complete, and current information must be provided when creating an account.
  • You are solely responsible for maintaining the confidentiality of your account credentials.
  • Any activity conducted through your account is considered your responsibility.
  • In case of suspected unauthorized access, you must notify us immediately through official communication channels.

4. Electronic Communication

  • All electronic communications, transactions, emails, and confirmations are legally binding.
  • Calls or messages may be recorded for quality assurance, training, or service improvement purposes, in compliance with applicable regulations.

5. User Information Updates

Customers are responsible for promptly updating their personal information (such as address, email, or phone number) in case of any changes.

6. Orders & Sales Contract

  • An order becomes binding only after confirmation by the Company or receipt of payment.
  • We reserve the right to reject or cancel any order due to pricing errors, incorrect product descriptions, or technical issues.
  • In such cases, customers will be notified and refunded if payment has been made.

7. Pricing & Payments

  • Product prices displayed before order confirmation are subject to change.
  • Prices include applicable taxes unless stated otherwise.
  • In case of pricing or listing errors, the Company reserves the right to cancel the order without liability.

8. Delivery & Risk Transfer

  • Orders are delivered according to our approved delivery schedules, excluding weekends and official holidays.
  • Estimated delivery dates are provided in good faith and may vary due to circumstances beyond our control.
  • Responsibility for the product transfers to the customer upon successful delivery.
  • If an order is not received within 10 business days, customers should contact customer support.

9. Returns & Exchanges

  • Products may be returned within 7 days of receipt, provided they are unused, in original packaging, and eligible for return.
  • Certain products, including consumables, promotional items, or discounted products, may not be eligible for return.
  • Returns due to company error or shipping damage will be handled at our expense.
  • For other return reasons, shipping and related costs will be borne by the customer.

10. Warranty & Maintenance

  • Warranty coverage applies only to manufacturing defects and follows the manufacturer’s guidelines and applicable laws.
  • Warranty does not cover damage caused by misuse, improper installation, negligence, accidents, unauthorized repairs, or normal wear and tear.
  • Only genuine parts must be used to maintain warranty validity.
  • Products must be used strictly for their intended purpose.
  • Warranty applies only to products sold directly by Al Haramain Electric & Hand Tools or its authorized distributors.

11. Intellectual Property Rights

  • All website content, including text, images, logos, designs, and graphics, is the exclusive property of Al Haramain Electric & Hand Tools.
  • Any reproduction, modification, distribution, or use without written permission is strictly prohibited.

12. Limitation of Liability & Force Majeure

  • The Company shall not be liable for indirect or consequential damages arising from the use of the website or products, except where required by law.
  • We are not responsible for delays or failure in performance due to events beyond our reasonable control, including natural disasters, power failures, or logistics disruptions.

13. Governing Law & Jurisdiction

These Terms & Conditions shall be governed by and interpreted in accordance with applicable local laws. Any disputes shall be subject to the jurisdiction of the competent courts where the Company operates.

14. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

15. Privacy & Data Protection

Al Haramain Electric & Hand Tools is committed to protecting customer data and privacy. Personal information is collected and used only for order processing, delivery, customer service, and improving user experience.

Data is not shared with third parties except where necessary to complete services or where required by law. Appropriate security measures are in place to protect user data.

By using this website, you agree to our Privacy Policy and data handling practices.